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Gaurav Desai
Process Improvement & Automation ConsultantPreferred skills to work with
All Skills
About
A data and automation professional with over 8 years of extensive experience in driving robotic process automation (RPA), process improvement, and project management. My career has centered around:
- Robotics & Automation Expertise: Specializing in developing automation strategies, evaluating RPA platforms, and integrating intelligent solutions that enhance operational efficiency.
- Project Management Skills: Proficient in managing end-to-end project lifecycles, setting priorities based on business impact, and delivering measurable results through continuous improvement initiatives.
- Client Engagement: Building strong relationships through effective stakeholder management, conducting workshops, and educating teams on RPA capabilities to ensure successful adoption and implementation.
- Technical Proficiency: Hands-on experience with leading RPA tools such as UiPath, Automation Anywhere, and various cloud integration solutions. I am well-versed in data visualization platforms and automation scripting languages.
- Innovative Problem Solving: Committed to staying updated with the latest technologies and methodologies to drive innovation in automation solutions, resulting in improved processing times and reduced operational costs.
As a freelancer, I am passionate about helping organizations unlock their automation potential, streamline processes, and achieve their digital transformation goals.
Experiences
Luzern eCommerce is an eCommerce platform specializing in enriching customer experiences through process automation and improvements. In my role as Lead - Process Improvement & Automation, I am responsible for steering the organization-wide RPA program to enhance operational efficiency and accelerate digital transformation.
- Set up and drive the process improvement and automation program across the organization, ensuring alignment with business objectives.
- Lead the end-to-end RPA project delivery, building the RPA capability within the organization to facilitate smoother and quicker automation implementations.
- Identify and evaluate potential RPA vendors, selecting the most suitable platforms for developing and executing automation strategies.
- Collaborate closely with stakeholders to identify automation opportunities, ensuring project requirements are clearly defined and understood.
- Conduct thorough process mapping and analysis to pinpoint areas ripe for automation, enhancing workflow efficiency.
- Establish an effective intake process to prioritize workflows based on business impact and resource utilization, aiding in efficient resource allocation.
- Manage remote contract developers, promoting teamwork and accelerating project delivery across various departments.
- Partner with the innovation team to explore intelligent automation solutions by integrating RPA with AI technologies, driving advanced automation capabilities.
- Deliver concise and informative presentations to senior leadership, outlining the automation strategy, roadmap, and key performance indicators to track progress and outcomes.
- Oversee the entire software development life cycle (SDLC) for automation initiatives, including process analysis, design, development, system testing, user acceptance testing (UAT), implementation, and post-production fixes.
As an Automation Architect and Senior Integration & Automation Engineer at Cloudera, a leader in enterprise data management and analytics, I was responsible for driving automation solutions across various platforms.
- Architected, developed, and implemented automation solutions for SaaS and on-prem applications including Salesforce, Workday, Netsuite, and more.
- Collaborated with business stakeholders to gather requirements, translating them into functional and technical specifications for automation initiatives.
- Led the design and execution of cloud integration solutions enhancing operational efficiency and process effectiveness.
- Delivered training sessions and workshops on automation technologies and best practices to empower business users.
- Managed the entire software development lifecycle (SDLC) of automation projects, ensuring timely delivery and adherence to quality standards.
- Worked closely with the RPA Center of Excellence, engaging in code reviews and sharing best practices to ensure high-quality automation deliverables.
- Established and monitored performance metrics and KPIs for automation initiatives to measure impact and identify areas for improvement.
At Walmart Global Tech, I contributed as a Software Engineer specializing in Intelligent Automation. Walmart Global Tech is renowned for leveraging technology and innovation to enhance customer experience and operational efficiency. My role involved:
- Designing and implementing RPA solutions using UiPath in alignment with the Robotic Enterprise (RE) framework.
- Automating processes that integrated web, desktop, and mainframe applications to streamline operations.
- Developing robust RPA workflows capable of making API calls to improve functionality and user experience.
- Integrating SQL database connectivity with UiPath Robots for effective audit logging, ensuring compliance and accountability.
- Successfully automating interactions with SAP GUI applications through front-end automation and API scripts to optimize workflows.
- Implementing automation routines for Outlook email data extraction utilizing regular expressions within UiPath, enhancing data processing efficiency.
- Creating a proof of concept that demonstrated the capability to trigger UiPath robots via voice commands and orchestrator API calls.
At Glantus, a leading provider of intelligent automation solutions, I served as a Consultant in Data Science and Robotic Process Automation from May 2018 to June 2020. My role involved:
- Designed, developed, and deployed attended automation for a major Irish insurance company, enabling 200 executives to execute policy renewal payments efficiently via a hotkey-triggered robot.
- Developed a comprehensive end-to-end solution for EU tax reclamation portals, integrating automated invoice detail entries and a dashboard for business users to monitor progress.
- Created a 24/7 automated solution for an Irish real estate firm to manage inbound email queries, enhancing response efficiency and workflow.
- Successfully trained a team of 11 business users in RPA fundamentals, equipping them to support and maintain the deployed solutions.
- Conducted a comparative analysis of RPA tools, focusing on technical features and licensing models between UiPath and Kofax, and presented findings to the presales team and senior management.
As a Consultant at Virtusa, a leading provider of IT services and solutions, I focused on the development and deployment of Robotic Process Automation (RPA) solutions. During my tenure, I had the opportunity to work on various client projects that spanned multiple industries, which honed my skills in process automation and innovation.
- Developed RPA robots utilizing Automation Anywhere to enhance operational efficiency across diverse business processes.
- Collaborated with the RPA development team at Citi Bank's Korea Innovation Labs to automate solutions aimed at identifying and flagging money laundering transactions for the Anti-Money Laundering (AML) department.
- Led the creation of an RPA solution for Maersk Line that automated the process of tracking real-time vessel locations by interacting with a Mainframe application.
- Automated complex processes that involved generating custom clearance documents using both Excel and proprietary applications to ensure timely port arrivals of vessels.
- Designed an IQ Bot solution to extract data from PDF invoices and efficiently store this information in a dedicated database table.
- Pioneered a proof of concept integration using machine learning features in Work Fusion for tasks such as document classification and text analytics.
BMC Software is a global leader in IT solutions, providing software solutions that help businesses automate operations and manage their IT effectively. As a Graduate Intern at BMC Software, I focused on enhancing customer experience and technical support for various products.
- Ensured customer satisfaction by providing tailored solutions and training on BMC products (Track It & FootPrints).
- Successfully resolved complex technical issues through rigorous support analysis sessions, delivering end-to-end solutions that improved product performance.
During my internship at HCL Infosystems Ltd., a leading IT services and solutions company, I had the opportunity to contribute to various projects while gaining hands-on experience in the tech industry.
- Assisted in the development and testing of software applications, contributing to project milestones.
- Collaborated with cross-functional teams to troubleshoot and resolve technical issues effectively.
- Engaged in regular training sessions to deepen my understanding of technologies and methodologies used within the organization.
- Documented processes and solutions for future reference, enhancing team knowledge sharing and efficiency.
Education
Successfully completed the Associate Integration Developer Certification from Boomi, equipping with essential skills in integration development and cloud technology. Demonstrated proficiency in designing and implementing integration solutions through practical projects and exercises. Developed strong fundamental knowledge of API management, data transformation, and process automation, prepared to tackle real-world integration challenges in various industries.
Completed RPA (Robotic Process Automation) Specialist Certification from the Automation Academy by WorkFusion. This certification is designed to provide comprehensive expertise in developing and managing RPA solutions, enhancing workflow automation, and optimizing operational efficiency. Achieved license number 11086202.
Completed a Postgraduate program in Data Analytics from the National College of Ireland, focusing on the practical applications of data analysis techniques in various industries. Developed a comprehensive understanding of data management methodologies and statistical techniques. Engaged in several projects, including data visualization exercises and predictive analytics using real-world datasets, which strengthened problem-solving and analytical skills. Collaborated with peers on team-based assessments, showcasing the ability to work effectively in a group setting.
Achieved certification as a UIPath RPA Advanced Developer in June 2020 from UiPath, demonstrating proficiency in Robotic Process Automation techniques and frameworks. This training included comprehensive modules on designing, developing, and implementing automated solutions using UIPath's advanced functionalities. Successfully completed various hands-on projects that focused on automating business processes and workflows, enhancing efficiency and accuracy. Links to the certificate can be found at Certificate Link.
Gaurav Desai pursued the Solution Architect program at UiPath beginning in June 2019. This program equipped him with advanced knowledge and practical skills in developing and implementing RPA solutions tailored for diverse business processes. Notable achievements during this period include earning the UiPath Certified Solution Architect credential, which signified his expertise in automation architecture and design principles. Furthermore, he actively participated in projects that leveraged RPA technology to enhance operational efficiency within organizations, applying his educational foundation to real-world challenges in process automation and optimization.
The Automation Anywhere Certified Advanced RPA Professional credential is a prestigious certification that validates expertise in Robotics Process Automation (RPA) using Automation Anywhere's platform. This certification is designed for professionals who have a deep understanding of RPA concepts and can implement automation solutions effectively to drive transformation within organizations. The certification focuses on advanced skills such as designing and developing RPA workflows, identifying automation opportunities, and integrating RPA solutions with existing business processes. Additionally, the certificate holder has contributed to significant automation projects, such as automating complex business operations for renowned clients, which have improved efficiency and reduced operational costs. The certification, identified with Automation Anywhere, adds a competitive advantage in the field of automation and process improvement.
Completed the "Intro to SQL for Data Science Course" on DataCamp, a foundational course designed to equip learners with essential SQL skills tailored for data science applications. This course emphasizes practical SQL usage, allowing participants to work on real-world data science problems and enhance their analytical capabilities. Successfully acquired License Number 4,115,339, affirming a commitment to mastering SQL in a data-driven environment.
Achieved certification as a Big-Data and Hadoop Developer from Simplilearn, demonstrating proficiency in big data technologies and frameworks, with a specific focus on Hadoop. This certification validates the ability to process and analyze large datasets for actionable insights. Licensed under number 183951.
Completed a Professional Agile and Scrum program through Simplilearn, focusing on Agile methodologies and Scrum practices. The curriculum included practical applications of Agile principles, tackling real-world project scenarios, and team collaboration exercises to enhance project delivery and efficiency. The certification demonstrates a strong understanding of Agile frameworks and the ability to lead Scrum teams effectively.
Completed Bachelor of Engineering (B.E.) in Computer Engineering from Savitribai Phule Pune University during the years 2010 to 2015. Engaged in in-depth study of software systems design, algorithms, and data structures. Participated in various academic projects focusing on automation and optimization of processes, gaining hands-on experience in programming, system design, and project management. Worked on significant projects including the automation of web applications and development of innovative solutions to enhance process efficiency.